July 20, 2011
Vol. 7, No. 38
Editor: Tom Willard
Deafweekly is an independent news report for the deaf and hard-of-hearing community that is mailed to subscribers on Wednesdays and available to read at www.deafweekly.com. These are the actual headlines and portions of recent deaf-related news articles, with links to the full story. Minor editing is done when necessary. Deafweekly is copyrighted 2011 and any unauthorized use is prohibited. Please support our advertisers; they make it possible for you to receive Deafweekly.
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Last issue's most-read story:
KATIE LECLERC: 'I WANT PEOPLE TO SEE THAT THE DEAF WORLDS AND THE HEARING WORLDS
REALLY ARE NOT THAT DIFFERENT' / Metro.us
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OREGON PROFESSOR TO FILE SUIT FOR BEING FIRED FOR SNAPPING AT STUDENT TO STOP TALKING OR HE'LL SHOOT
A deaf sign language professor is planning to sue to get his job back at the University of Oregon after he was fired for a sarcastic comment he made about shooting a student in the head for speaking out in class. On May 4, Peter Quint started a lecture by telling a story about a dangerous situation he faced in Pakistan when a tribesman pointed a gun at him. But when a student began to interrupt Quint's story, the professor's communication skills evidently faltered. / Fox News
SENIOR APARTMENT COMMUNITY OPENS FOR HEARING IMPAIRED AND DEAF IN TEMPE
A new senior living development for the deaf and hearing impaired officially opened in Tempe last Friday. The city says it is the first of its kind in Arizona. Apache ASL Trails Apartments is located near the light rail at 2428 E. Apache Boulevard. There are 75 units and will, eventually, include retail shops and a medical facility. / KNXV
WOMAN ID'S ALLEGED ROBBER IN STATESMAN AD, ON FACEBOOK
A man is in custody on a robbery by assault charge after police say his victim identified him through a Crime Stoppers ad in the American-Statesman and on his Facebook page. Police arrested 33-year-old Renny Harvard last week and charged him with robbery by assault, a second-degree felony. Harvard played football, basketball and ran track for the Texas School for the Deaf in the mid-1990s. / Austin American-Statesman
SCHOOL FOR DEAF AND BLIND GETS RELIEF FROM COMPUTER NETWORK
The Virginia School for the Deaf and Blind and the state's IT agency say they have agreed on a plan to remove classroom computers from the Virginia Information Technologies Agency's purview. The 173-year-old Staunton school began this summer to dump more than half of its 200 computers and consolidate the rest into computer labs for students and teachers to share, just to pay its IT bills. / Richmond Times-Dispatch
New York, NY
BEST BUY HOLDING DEAF BED-BOUND GIRL'S LAPTOP HOSTAGE SINCE MAY
Jenni's sister is disabled and bed-bound, and her laptop is her portal to the world. So when her HP laptop had to go in for repair, it was a big deal. It was an even bigger deal after the Geek Squad spent over a month with the repair and while it was in their hands, the warranty ran out. Now Geek Squad won't give it back unless the full out of warranty price is paid, and HP says it's not their problem, it's Geek Squad's. / The Consumerist
IN MCAD SUIT, EMPLOYEE ALLEGES HE WAS ROUTINELY CALLED A 'DEAF MUTE'
The City is on the hook this month for allegedly creating a hostile working environment at the Department of Public Works (DPW) City Yard after a split decision by the Massachusetts Commission Against Discrimination (MCAD) agreed with part of an employee discrimination case filed in 2008. The case came from DPW Mechanic Martin Gonya and was filed directly against DPW Superintendent Don Goodwin for allegedly creating a hostile working environment and for disparate treatment concerning suspensions. The crux of the case centered around Gonya’s hearing impairment, which he has had since he was a child. / Revere Journal
SORUM SIGNS ON WITH CITY TO GET FLOOD MESSAGE OUT
The job of a sign language interpreter is to be as unobtrusive as possible in communicating someone else's message. So MariDon Sorum isn't quite sure what to make of her sudden celebrity since she began signing for the hearing impaired at Minot's televised news conferences for flood updates. She said she never thought she'd have strangers stop her in stores to greet her. Or have someone show surprise in hearing that, yes, she can talk. Instead of seeking autographs, people ask her to sign their names. / Minot Daily News
NEW MEXICO PROGRAM OFFERS NEW DIGITAL AMPLIFIED PHONES AND VISUAL ALERT SYSTEM FREE TO RESIDENTS WITH HEARING LOSS
New Mexicans who are deaf or hard of hearing can now obtain one of two new amplified cordless phones or a visual alert system at no cost thanks to New Mexico Commission for Deaf & Hard of Hearing , the State Government Agency that distributes specialized telecommunications equipment. New Mexico residents who are certified as having a hearing loss can easily obtain the equipment by completing an application, providing a copy of a landline phone bill, a copy of an audiogram or hearing test and a copy of a driver's license or state issued identification card. / MarketWatch
Sorenson Video Relay Service® (SVRS®) is an industry leading communication tool for the deaf community provided by Sorenson Communications. Created with high-quality video technology, SVRS brings life into the conversations of our customers as they call family, friends, and business associates at no cost through a professional SVRS sign language interpreter and a cutting-edge videophone. SVRS is provided 24-hours a day, and 365 days a year, connecting the deaf and hard-of-hearing to anyone at their convenience. For more information, visit the SVRS Web site at www.sorensonvrs.com
25% off GENTEX SMOKE DETECTORS AT WCI!
July sparkles with savings! Safeguard your home with a Gentex Smoke Detector and save 25% off the price all month. Choose from either the Gentex Portable 710LS or the hardwired 710CS units. Each one offers a reliable, early warning to the presence of smoke. Call us at 1-800-233-9130 (V/TTY) or visit us at http://www.weitbrecht.com/specials.html?utm_source=dw for more details on our TTYs and all our other products. For a copy of our catalog, email your request to: email@example.com.
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WORLD HONOR FOR SYDNEY DEAF MAN
Deaf Sydneysider Colin Allen made history Sunday as the first Australian to be elected as President of the World Federation of the Deaf (WFD). The election was held at the WFD General Assembly in Durban, South Africa. Mr. Allen, currently the Director of Services at the Deaf Society of NSW, will lead the WFD in working to achieve human rights for Deaf people in the areas of Sign Language, Education, Interpreting and Access, as well as looking at the effects of emerging technologies on Deaf people. / Newsmaker
QUIET SIGNS OF LOVE CAMPAIGN
It's a classic love story. Boy meets girl, girl likes boy, boy likes girl, differences emerge and conflict ensues. But this love story is a bit different, the sound track is an unusual mix of bells and drums and subtitles are sprinkled throughout, because the girl is deaf and this love story is a marketing campaign for the National Relay Service. / ABC
JAMAICAN WINS MISS DEAF INTERNATIONAL 2011
The Jamaican Deaf Community erupted in ecstasy last Saturday night as news broke that their queen, Miss Deaf Jamaica - Cassandra Whyte, had won Miss Deaf International 2011 in Orlando, Florida. It was the first time that a deaf contestant representing Jamaica was competing at an international event. Out of a field of more than 20 young deaf ladies, all competing at the 2nd Annual Miss Deaf International, an organisation whose aim is to empower deaf women worldwide, Cassandra walked away, the winner. / Jamaica Gleaner
SCHOOL FOR THE DEAF STINKING
The school for the deaf is stinking. This is a result of a leaking manhole and the problem has been there for a while now. Support staff are forced to clean the human waste after the teachers finish using the toilets. “Every time the teachers flush their toilets, the human waste spills into the corridors of the school and you can imagine what the children go through,” said a teacher. / The Swazi Observer
FEARS GROW FOR MISSING DEAF WALSALL WOMAN
Fears are growing for the safety of this profoundly deaf Walsall woman who has been missing for more than a week. Diana Francis, aged 44, was staying at an address in Lysways Street, Walsall, when she was last seen at 2.30 pm on Thursday, July 7. Police are concerned for her welfare, describing her as vulnerable due to her profound deafness. There are also fears for her well being as she needs medication for mental health issues. / Birmingham Mail
FUNDING ASSISTS ROYAL INSTITUTE FOR DEAF AND BLIND CHILDREN
THE Royal Institute for Deaf and Blind Children has reached a record 1000 children enrolled this year in its core hearing and vision impairment services. Celebrations on Friday coincided with an announcement of federal funding for early-intervention programs. On Friday Jan McLucas, the Parliamentary Secretary for Disabilities and Carers, visited the institute to meet the 1000th child, Zakariyah Whatham. / Hill News
CHILDREN NEEDED TO TAKE PART IN RECORD ATTEMPT
A charity making a second attempt to break the world record for the most people signing and singing at the same time is looking for children in Darlington to take part. Hundreds of youngsters from the town helped deaf healthcare charity Sign Health smash the record on its previous attempt, which attracted 94,489 children earlier this year. They are now hoping more than 150,000 schoolchildren will join the event on February 8 next year. / The Northern Echo
ED SHEERAN SURPRISES FANS WITH MUSIC VIDEO FOR THE DEAF
Rising star Ed Sheeran has surprised his critics and fans by simply using sign language in the music video for his new single. The stroke of artistic genius has pleased Sheeran's devoted fan base as the song 'You Need Me, I Don't Need You' was pinpointed as a reason behind his success after originally filming the song on SB:TV. / Mirror
Auckland, New Zealand
HEARING LOSS GROUP CLEAR HURDLE
A group of people with hearing loss injuries are celebrating after their claim of discrimination by ACC was accepted by the Human Rights Commission. The group of nine, represented by the National Foundation for the Deaf, submitted that ACC's hearing-loss threshold before it will accept a claim, and its age-deduction scale, were both discriminatory on the grounds of age and disability. ACC will now be invited to participate in mediation. If it rejects that offer, the claimants can apply to escalate their case to a class action, to be heard by the Human Rights Tribunal. / Stuff.co.nz
KIM JAE WON INFLUENCES THE DEAF COMMUNITY
There’s a Korean saying that says as people get older, they need to start taking better care of their external appearance. Kim Jae Won looks as though he lives by this saying; his skin still looks amazing and his face always looks bright, but for him there’s more to the equation than just inheriting good genes. He rests his mind on positive, pure thoughts and works to put his thoughts into practice in his own life, and inevitably his face reflects that. / allkpop
Use Hamilton Web Relay® to make and receive calls over the Internet in a private environment, separate from buddy lists and potential disruptions. There’s nothing to download -- it’s all web-based making the service available wherever you can connect to the Internet!
Now you can receive calls with a locally-based, 10-digit Hamilton HomeTown Number™.
Don't have a HomeTown Number? Register today and share your number with friends and colleagues! Visit http://www.hamiltonrelay.com and click on the "Make & Receive Calls Now" icon to check it out.
Hamilton Relay. That’s what I’m talking about.
LIFE & LEISURE
New York, NY
HEARING LOSS IN TEENS LINKED TO SECONDHAND SMOKE
Smoke gets in your ears -- if you're a teen exposed to secondhand smoke -- and is associated with hearing loss, a large study suggested. Exposed adolescents were 1.83 times more likely to experience low-frequency hearing loss than those who had no exposure, according to Dr. Anil K. Lalwani and colleagues from New York University in New York City. And the greatest risk for hearing loss -- a 2.72-fold increase -- was in those with the highest levels of exposure as determined by serum cotinine levels, Lalwani's group reported in the July Archives of Otolaryngology-Head & Neck Surgery. / ABC News
SURVEY: WHAT MAKES A BUSINESS DEAF-FRIENDLY?
Please take 10-15 minutes of your time to fill out this very important survey. If you agree to participate in the survey, you will be asked to provide some basic information about yourself, your deafness, your consumer background, and your experiences using businesses in your community. Your answers will be completely confidential and your name will in no way be identified on any of our reports. / Deaf Review
Abused in Wisconsin? If you, or someone you know, were sexually abused as a child at St. John’s School for the Deaf in Milwaukee, Wisconsin, we have an important message for you: Because the Archdiocese of Milwaukee has declared bankruptcy, you may now be able to bring a claim — even if previously you were told you could not. However, because there will be a limited amount of time the courts will allow for you to bring a claim, you must act now or you may be forever prohibited from doing so. Go to www.AbusedinWisconsin.com Today! Jeff Anderson & Associates
AT&T INTRODUCES VL5
In April AT&T Video Relay Service launched VL5 for Mac, PC, iPhone 4, iPod Touch, and iPad 2. AT&T VRS partnered with Yellow Pages to provide new search features in video calling.
The AT&T VL5 app for the iPhone 4, iPod Touch 4th Generation, and iPad 2 allows Deaf and hard of hearing individuals to place and receive VRS and Point-to-Point (P2P) calls - wherever WiFi or mobile broadband is available. The VL5 app includes one-click calling and direct access to YPmobile.
Learn more about VL5 at www.att.com/vl5
St. Louis, MO
PATCH EDITORS LEND A HAND AT LOCAL SCHOOL FOR THE DEAF
Each year, Patch employees get five days off to volunteer. They're called Give 5 days, and they're part of the reason I enjoy working for Patch -- the company really values volunteerism and encourages its employees to be active in the community. This time, a group of St. Louis Patch editors did some yard work at the St. Joseph Institute for the Deaf. We weeded some flower beds, helped prune bushes and other plants and planted some daffodils. / Patch.com
MARYVILLE HEARING FOUNDATION EXPANDING TO TRAINING FACILITY
A Maryville non profit that's been giving the gift of sound for decades is expanding. The Hearing and Speech Foundation has helped hundreds of deaf children to hear and fitted thousands of hearing aides for free. A new fundraising effort from former client turned board chairman, Alan Boeckmann, is allowing them to grow into a training facility. It will be the only one of its kind in the country. / WBIR
GALLAUDET UNIVERSITY TO PROVIDE INTERPRETING SERVICES TO THE LIBRARY OF CONGRESS
Gallaudet Interpreting Service (GIS) announced today that it has committed to a one-year agreement to provide interpreting services for the Library of Congress. The agreement with Office of Opportunity, Inclusiveness and Compliance (OIC) at the Library of Congress requires GIS to provide American Sign Language (ASL) interpreting, computer aided real-time translation (CART), video remote interpreting (VRI), and other communication access services and equipment to the Library of Congress staff, 17 of whom are deaf. / PRWeb
The Z™ offers the best in videophone technology, providing equipment options to meet customers' individual needs and offering features not available through other VRS providers. Professional, nationally certified interpreters follow standards of service excellence above and beyond FCC requirements. Dedicated to a spirit of innovation and commitment to excellence, The Z™ continues to set the industry standard as the nation's premier VRS provider. Go to www.zvrs.com for more information on all of our products, services and features. Don't have a Z phone? You can still join The Z™ Life by calling 888.888.1116 to connect to ZVRS from any videophone!
ARTS & ENTERTAINMENT
Los Angeles, CA
KATIE LECLERC REACTS TO TEEN CHOICE NOMINATION
When we heard that Switched at Birth had racked up FIVE Teen Choice Award nominations, JJJ had to call up one of our favorites and get her reaction. Katie Leclerc, who stars as Daphne in the hit ABC Family series, shared with us exclusively, “I feel amazing. I am so excited. I was really excited to present and be involved in a great celebration of talent. / Just Jared Jr.
Los Angeles, CA
PETER WOLF -- LEADING THE WAY FOR DEAF FILMMAKERS
Mike had the opportunity to meet deaf filmmaker Peter Wolf and his wife Margaret at the Cine Gear Expo in LA recently. Their production company, Peter Wolf Productions, produces movies with actors performing in sign language. We wanted to acknowledge Peter’s incredible contribution to the deaf community over many years through his films. In the video below, Mike talks to Peter and Margaret about their work and some of the cool gear they use from Steadicam to Segways. / fxguide
St. Louis, MO
DEAF SCULPTOR IMBUES HER WORK WITH QUIET MEANING
When Carol Fleming was growing up as a deaf child in St. Louis, her world was largely silent. But she took in everything around her through sight. "I am visually oriented; my eyes are a big, dominant part of my brain," Fleming said, with articulation that's not difficult to understand. After going to several colleges including SIUE, Fleming earned her masters in fine art at Ohio University in 1988 and came back home to open her first ceramics studio in Maplewood. / St. Louis Beacon
DEAF UTAH WOMAN IS MAJOR PART OF UPCOMING MUSICAL
Karen Chatterton, director of Midvale City's upcoming performance of "All Shook Up," says a deaf person performing in a musical is "totally possible." And it's a reality. Sandy native Anne Fife, who is deaf, first found out about the musical when her son Nick decided to try out. Fife actually sang at her audition, but at the same time explained to staff members that she would be happy perform the song in sign language if they preferred. / Deseret News
PHAMALY MUSICAL GIVES VOICE TO DEAFNESS
Actress Nicki Runge calls herself not just deaf, but "deaf with a capital D." And that has nothing to do with the completeness of her hearing loss. "To me, 'Big-D deaf' means I am proud that I am deaf. And I am happy to call myself deaf," Runge said through Lynn Williams, one of the many volunteer interpreters who have made it possible for the veteran actor to perform in the handicapped theater PHAMALy's just-opened musical, "How to Succeed in Business Without Really Trying" at the Denver Center. Wait . . . musical? It's OK to snicker. / The Denver Post
MUSICAL FOR DEAF CHILDREN DEBUTS IN CHICAGO
The sound of a flute or a violin producing a lovely melody is something most of us take for granted. But for children with cochlear implants, the joy of music may be something they haven't experienced - until now, at least. On Saturday at the Symposium on Cochlear Implants in Children Chicago-area kids will get the chance to take part in a live performance of "The Farmer's Cheese," a musical specially designed for those with hearing impairments. The performance will be the play's U.S. debut. / ChicagoParent.com
ROGER DALTREY NOT KEEN TO TOUR AGAIN WITH 'STONE DEAF' PETE TOWNSHEND
'The Who' singer Roger Daltrey has admitted that he is unsure if he will ever go out on a tour with his band mate Pete Townshend again due to the guitarist's hearing problems. "Pete is almost stone deaf. He deafened himself in the recording studio, and when we last performed he had to stand right next to the speakers to hear anything," Contactmusic quoted Daltrey as saying. / ANI
New Vibrating Travel Alarm Clock at Harris Communications
The sleek, compact design of the new Serene Innovations VA3 Vibrating Travel Alarm Clock (HC-VA3) makes it a perfect clock for travel. This small, battery operated clock has an amplified alarm and vibrating function to keep you on schedule at home and while traveling. Extra features include a large, bright, easy-to-read display, a built-in flashlight and a temperature display.
The Serene Innovations VA3 Alarm Clock (HC-VA3) is only $49.95 at Harris Communications.
For more information, go to: http://bit.ly/HarrisComm_DW071711 or email us at: mailto:firstname.lastname@example.org.
It’s so NOW!
Watch our new Sprint Mobile Video Relay Service (VRS) App video! Go ahead, make that Sprint Mobile VRS call!
SWIMMING TO COMFORT ZONE
Emma Ochoa is glad she put the concerns that go with having a deaf child aside. Ochoa signed up her 12-year-old daughter Monique Molinar for the Blue Dolphins recreation swim team earlier this summer. "A friend of mine has her kids in the swim league and has been on me the last couple of years to let Monique do it," Ochoa said. "I've always been nervous though because Monique is deaf. She had never really done sports before, but now she loves this and I think will keep doing it." / Stockton Record
DEAF POKER ACE DAVID CHIU AND HIS UNCANNY READING ABILITIES
David Chiu has been enjoying a most productive WSOP 2011 having cashed five times already for a total payout of $177,321, including a 4th place finish in the $5k PLO Six-Handed event for $156,628. Currently through to Day 4 of the Main Event and sitting on a respectable 300k stack, the Chinese-American player will now be hoping to further cap a successful WSOP with a deep run in the biggest tournament of them all. The 50-year-old has certainly demonstrated he has all the skills needed to pull off such a major feat, having now cashed 52 times in WSOP events for $2,976,121. / Online Poker.net
KENNETH PUCKETT, FORMER EXECUTIVE DIRECTOR
Kenneth Puckett, former executive director of CSCDHH, was admitted to the Western Pennsylvania Hospital (Pittsburgh, PA) on July 8th, 2011. He was diagnosed with AML (Acute Myeloid leukemia). While in the hospital, Ken contracted pneumonia, and died of complications on July 17, 2011. The Johnstown Association of the Deaf (JAD) will have a memorial service on August 6th from 3pm to 6pm. / Deaf Northwest News
DAVID K. CONYER, LONGTIME RIT-NTID EMPLOYEE
Fairport: July 17, 2011 after a brief illness, surrounded by family. Predeceased by parents, Robert and Phyllis Conyer. Survived by children, Erin (Shaun) Hysick, Matthew (Julie); grandchildren; brother, Andrew (Tena); loving companion, Mary Lamb. Employed by RIT-NTID for many years. / Democrat and Chronicle
You can advertise your job openings here for just $20 a week (up to 100 words, 10 cents each add'l word). To place your ad, send the announcement to email@example.com.
Full-time Program Manager position available at People Incorporated, a non-profit organization that promotes and secures independence for people with mental illness. This position is responsible for the selection, clinical supervision and training for designated programs within the Community Support Services Division. Requirements include a master’s degree in a human services field; experience working with Deaf/Hard of Hearing clients, and clients with co-occurring disorders; two years of supervisory experience; deaf/hard of hearing and/or fluency in ASL; licensure required. Please go to www.peopleincorporated.org for more information and to apply.
WA State Job Bulletin - Information, Referral and Advocacy Program Manager
ODHH invites applications for the position of Social and Health Services Program Consultant 1. Applicants can apply online here: http://careers.wa.gov/index.html and type 04690 in the keyword search. The position will remain open until filled.
Any questions, please contact Rena Patch -- Rena.Patch@dshs.wa.gov
Position is located in Rocklin,
Calif. and we will consider relocation for the right candidate.
About Purple Communications:
Purple Communications is one of the nation's largest providers of communication services for the deaf, hard of hearing, and speech-disabled communities. As a leading provider of onsite interpreting services, video relay and text relay services, and video remote interpreting, the Company delivers a wide array of options designed to meet the varied communication needs of its customers.
Purple Communications’ vision is to improve the quality of life of its customers by being their premier provider of high quality, innovative communication services that break down communications barriers.
Designs and produces innovative and compelling video programs including but not limited to commercials, instructional DVDs, video blogs, online tutorials or promotions, and ASL to English as well as English to ASL translations of company materials; responsible for the department's studio facility and performs related work.
Major Duties and Responsibilities:
· Create, edit and format content of video production.
· Determine graphics, sound and lighting needs; sets audio and positions video camera to determine appropriate shots of persons and objects.
· Works with technical subject-matter consultants and trains staff in evaluating and planning various productions.
· Manages and provides instruction to video subjects during production.
· Performs basic troubleshooting, routine servicing, installation, and adjustment of video production equipment.
· Performs other duties as assigned.
· To set an example in appearance, productivity, motivation, attitude, and performance.
· To carry out assigned responsibilities according to established departmental standards.
· To assist others within and outside the department as needed.
· To participate as a team member in the department.
· To perform other related duties as needed or assigned.
Knowledge and Skills:
Experience: Three (3) years’ experience of similar or related experience.
Education: Graduation from high school or GED equivalent.
Interpersonal Skills: Fluent in both
ASL and English. Must have excellent oral and written communication skills.
Work involves contact with others inside and/or outside the organization, generally
providing direction regarding production.
Other Skills: Proficient in MS Office Suite, video production equipment, video artistic styles, techniques, methodologies, and effects. Demonstrated ability to stage and light video productions; operate video cameras, sound recording equipment, portable lighting equipment, editing software, and video switcher. Exceptional project management skills and ability to multi-task.
To apply: http://www.purple.us/jobs/search.php?jobid=214581
DIGITAL MARKETING COORDINATOR
Position Summary: The Digital Marketing Coordinator is responsible for building and executing email marketing campaigns, as well as facilitating online advertising programs. The ideal candidate will have experience using marketing automation programs, as well as experience in online advertising placement and analysis.
Duties and Responsibilities:
-- Email & Marketing Automation
-- Collaborate with Marketing leaders to define and evolve email marketing strategy
-- Coordinate the implementation of email campaigns
-- Build automated/triggered email marketing campaigns
-- QA test emails and campaign landing pages
-- Manage email subscriptions/un-subscriptions and related processes
-- Ensure compliance with CAN-SPAM, remain abreast of current regulations/legislation affecting email marketing
-- Partner with Marketing Analyst to develop and report on key performance indicators for email marketing
-- Online Advertising/Community
-- Organize and facilitate online advertising opportunities
-- Organize and facilitate placement via community lists/sites/blogs
-- Partner with Marketing Analyst to develop and report on key performance indicators for online advertising and community activity
-- 3-5 years of experience creating and executing email marketing programs
-- Experience working with email marketing platforms - Eloqua experience a plus
-- Proficiency in Excel, Word, Power Point
-- Experience with Google Analytics
-- Functional knowledge of HTML/CSS a plus
-- Bachelor’s degree preferred
-- Experience with Deaf community and knowledge of ASL a plus
To apply: http://www.purple.us/jobs/search.php?jobid=214578
RELAY NEW MEXICO
Hamilton Relay, Inc. currently has a full time position open for a “Relay New Mexico Outreach Coordinator”.
Location: Albuquerque, NM
Position summary: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Relay New Mexico.
Preferred education, experience and skills:
KNOWLEDGE, SKILLS & ABILITIES:
-- Effective communication and public outreach techniques.
-- Knowledge of and ability to understand various communication modes used by current and potential relay users.
-- Organizing outreach and educational campaigns.
-- Developing clear written content for technical and non-technical audiences for use on Relay New Mexico’s Facebook and Twitter sites.
-- Public speaking and confidently communicating verbally to a wide variety of audiences.
-- Maintain effective working relationships with Relay Administrator and NMCDHH employees, non-profit and for profit partners, the public and other agencies.
-- Communicate effectively both orally and in writing.
-- Plan, schedule and organize multiple priorities and a high volume of work.
EDUCATION AND EXPERIENCE:
-- Completion of an undergraduate degree and two or more years of experience in the design and implementation of public outreach program or related marketing experience are required. Experience in the telecommunications field, Traditional Relay Service or Captioned Telephone Service is a strong plus. Excellent presentation skills
-- Experience in public relations activities.
-- Hold a valid driver’s license.
-- Fluency in English and American Sign Language OR English and Spanish preferred.
-- Individuals who are Deaf or Hard of Hearing are encouraged to apply.
Interested individuals may apply online at: www.workforhamilton.com or contact Cindy Blase in Corporate Human Resource Department by July 21, 2011 at 800.821.1831.
Hamilton Relay is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage and full time benefits.
Company: The Z® / CSDVRS
Job Title: Business Account
Department: Video Communication Solutions
Reports To: Senior Director of Sales
FLSA Status: Exempt
Summary: The Business Account Executive will be responsible for introducing ZVRS to new business customers and residential customers. Also responsible for sharing new exciting products and features with customers who desire to use video relay service in their place of employment by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities
include the following:
-- Planning and directing sales and service programs to promote new markets, improve competitive position in area, and provide fast and efficient customer service.
-- Prospecting assigned region for new customers.
-- Suggesting and implementing creative and practical methods for selling ZVRS, strengthening client relationships, and increasing visibility.
-- Coordinating aspects of ZVRS marketing efforts.
-- Working with other Business Account Executives to plan and implement state and region-wide events and promotions.
-- Overseeing a group of Z sales specialists within the region
-- Coordinating installations of ZVRS equipment in homes, agencies, and/or businesses through our National Sales Engineers and installation program;
-- Conferring with potential customer to ascertain equipment, supplies, and service needs.
-- Communicating with and submitting regular activity reports to the Senior Sales Director.
-- Performing additional sales related responsibilities and other duties as assigned.
Education and/or Experience:
-- 1 -2 years of sales experience preferred.
-- Bachelor's Degree in related field strongly preferred.
-- Computer knowledge and Microsoft office
-- Must have strong knowledge of Telecommunications Relay Service Industry.
-- Must have excellent interpersonal skills and ability to work successfully with a variety of people.
-- Must have the ability to communicate fluently in American Sign Language
-- Must have a good understanding of Deaf Culture.
-- Must have strong written and verbal communication skills.
-- Must have extensive customer service experience.
-- Must be willing to work a variety of hours and to travel frequently.
-- Must have knowledge of Video applications.
Salary: Commensurate with experience and qualifications. Please send salary requirements to be considered.
Benefits: Group Health Insurance, Life Insurance, Dental Plan, Vision Plan, Paid Time Off, Short/Long Term Disability, 401K and matching, Paid Holidays and Employee Assistance Program
Application Deadline: Open Until Filled
Send Resume and Cover Letter to: firstname.lastname@example.org
Company: The Z® / CSDVRS
Location hiring: Clearwater,
Job Title: Telesales Specialist
Reports To: Team Leader
FLSA Status: Part-Time
Summary: As a telesales agent you will create interest to potential customers to switch their current provider and becoming a ZVRS customer.
Essential Duties and Responsibilities
include the following:
-- Pro-actively call individuals listed on the company "Hot List"
-- Educate the individual about CSDVRS's product offerings
-- "Sell" the CSDVRS product and features to the individual
-- Convert the "Individual" into a CSDVRS "Customer"
-- End of call should result in the "Customer" placing a confirmation call to CSDVRS audio customer service.
-- Close at least one "verified" customer per hour while working.
-- Maintain up-to-date knowledge on all of CSDVRS's product offerings through a combination of product demonstrations, Tele-Sales meetings, and marketing materials)
-- Transfer all business leads to the Director Internal Ops.
-- Provide clear communication to the Tele-Sales Lead and work all open items to closure
Under the supervision of the Team Leader, effectively carries out the duties listed above in order to create a work environment that is an efficient operation that supports customer satisfaction demands.
Education and/or Experience:
-- Ability to foster a positive work environment
-- Ability to multi-task and problem solve
To perform the job successfully,
an individual should demonstrate the following competencies:
-- Demonstrates attention to detail; support customers' satisfaction.
-- Identifies and resolves problems in a timely manner; Assist in developing alternative solutions; Completes projects on time.
-- Responds promptly to customer needs
-- Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
-- Assist in improving processes, products and services.
-- Available to work a flexible shift based on scheduling needs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-- Must be able to maintain confidentiality.
-- Must have a good understanding of Deaf Culture.
-- Must have excellent signing skills.
Send Resume and Cover Letter to: email@example.com
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