June 29, 2011
Vol. 7, No. 35
Editor: Tom Willard
Deafweekly is an independent news report for the deaf and hard-of-hearing community that is mailed to subscribers on Wednesdays and available to read at www.deafweekly.com. These are the actual headlines and portions of recent deaf-related news articles, with links to the full story. Minor editing is done when necessary. Deafweekly is copyrighted 2011 and any unauthorized use is prohibited. Please support our advertisers; they make it possible for you to receive Deafweekly.
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Last issue's most-read story:
A BABY FOR GAY, DEAF, MUTE COUPLE? IT'S CRUEL / Deccan
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FRIENDS RECALL HIS ZEST FOR LIFE
Known as the deaf guy with dreadlocks, Kevin Bumbala developed diverse friendships across the country with his contagious sense of humor and wide array of interests, ranging from riding motorcycles to cage fighting. Though he didn't speak, his sense of humor invited both deaf and hearing people to learn more about him. The curiosity led to a lot of close friendships. People sharing memories on the social networking site Facebook since his death on Saturday recalled stories from Bumbala's time in places such as Las Vegas and Indiana. For more than a decade, however, Bumbala lived and worked in Southington. / Meriden Record-Journal
See Also ONE DEAD FOLLOWING SATURDAY NIGHT ACCIDENT / Patch.com
Fort Myers, FL
DEAF 7-ELEVEN MANAGER WHO WAS FIRED AWARDED $934,000 IN DISCRIMINATION SUIT
Jim Soliday is deaf, but the 58-year-old Naples man was able to supervise nearly a dozen 7-Eleven stores because he had a system that worked. But his 26-year 7-Eleven career ended three years ago when a new boss arrived and put an end to Soliday’s system. Without texts and faxes, he couldn’t do his job and was soon fired. Thursday night, a U.S. District Court jury in Fort Myers awarded him $178,000 for lost wages and benefits and $756,000 for emotional pain and suffering. / Marco Eagle
RIGHTS PANEL AGREES WITH DEAF MAN DENIED INTERPRETER
A human rights panel on Monday sided 3-1 with a man who said he was a victim of disability discrimination when a South Portland optometrist failed to provide him with a qualified interpreter during an eye exam. Kevin Myshrall, 44, of Andover, who is deaf, had filed a complaint with the Maine Human Rights Commission against Peter Morse and Peter F. Morse Inc. According to a report by a commission investigator, Myshrall said he requested an interpreter when he booked the appointment, and none was present when he arrived at the office on March 24, 2010. / The Kennebec Journal
PANEL FINDS DEAF MAN'S RIGHTS VIOLATED BY OXFORD POLICE DEPARTMENT
David Brown was driving his car behind his 17-year-old daughter’s truck near Oxford Plains Speedway in August 2009 when he saw a man on a motorcycle nearly collide with his child’s vehicle. The man on the motorcycle later died from the resulting accident. When police investigated, Brown was one of two witnesses, but the local Police Department didn’t interview him because he is deaf. That was the conclusion of the Maine Human Rights Commission on Monday when it decided the Oxford Police Department discriminated against Brown by not giving him an interpreter at the scene of the accident. / Bangor Daily News
West Hartford, CT
GOV. MALLOY AND LT. GOV. WYMAN SPEAK AT AMERICAN SCHOOL FOR THE DEAF GRADUATION
It may have been pouring rain outside, but inside Ward Gym on the campus of the American School for the Deaf, every graduate had his or her day in the sun. It was an intimate ceremony with each graduate individually recognized, as befitting the class of 30 students who hailed from all over Connecticut as well as New York and Massachusetts. However, as personal as the ceremony was to the graduates, it also attracted Connecticut’s top elected officials, as both Gov. Dannel Malloy and Lt. Gov. Nancy Wyman spoke at the school’s 194th Commencement Exercise. / Patch.com
2011 GRADUATION HELD AT NEW YORK STATE SCHOOL FOR THE DEAF IN ROME
It may have seemed a bit smaller in size compared to other graduations around the area, but there was just as much accomplishment at the New York State School for the Deaf graduation Friday in Rome, with seven students turning their tassels. What sets this graduation apart from many area high schools is that the entire ceremony is done in sign language. / WKTV
CINCINNATI FIRE DEPT. RECEIVES GRANT FOR SMOKE ALARMS FOR THE DEAF AND HARD OF HEARING
The Cincinnati Fire Department has been awarded a grant that will help provide special smoke detectors for those who are deaf and hard of hearing. CFD has been awarded a $13,200 Fire Prevention and Safety grant from the U.S. Department of Homeland Security's Federal Emergency Management Agency (FEMA). The CFD is also working with Hearing Speech and Deaf Center of Greater Cincinnati for a Special Safety Campaign for people who need special smoke alarms. / FOX19
New York, NY
KIDS GET GIFT OF HEARING AT YANKEE STADIUM AFTER FOUNDATION FITS FREE AIDS
Dozens of kids and adults received the gift of sound Tuesday at Yankee Stadium, where many were outfitted with high-quality hearing aids for the first time. "I can hear great!" exclaimed Terran Kotik, 7, clutching her stuffed bear Della, who also sported a bright red earpiece. "My mom can hear, I can hear and Della can hear!" Terran's mom, Eileen Woodworth, said she's grateful to the Starkey Hearing Foundation for hosting the free event. / NY Daily News
AT&T INTRODUCES VL5
In April AT&T Video Relay Service launched VL5 for Mac, PC, iPhone 4, iPod Touch, and iPad 2. AT&T VRS partnered with Yellow Pages to provide new search features in video calling.
The AT&T VL5 app for the iPhone 4, iPod Touch 4th Generation, and iPad 2 allows Deaf and hard of hearing individuals to place and receive VRS and Point-to-Point (P2P) calls - wherever WiFi or mobile broadband is available. The VL5 app includes one-click calling and direct access to YPmobile.
Learn more about VL5 at www.att.com/vl5
Convo recognizes LGBT Pride Month!
Check out our monthly cartoon: http://www.convorelay.com/blog/?p=1087535437
Leave a comment at our blog to be automatically entered in our drawing for a PROUD shirt!
BULLIED FOR 100 YEARS, THE DEAF SEEK JUSTICE
The Swiss federation for the deaf has called for an official apology from institutions which banned sign language in schools from the end of the 19th century. Over the course of a century, the decree against using sign language ensured the deaf were excluded from higher education, according to the federation. Daniel Hadorn, head of the deaf federation’s legal department, said the deaf were often mistreated, including during recreation time, with punishments that included having their hands bound behind their backs, being confined in rooms, being forced to repeat sounds for hours and being hit on the hands with rulers. / swissinfo.ch
Ottawa, ON, Canada
CENTRE JULES LEGER REVIEW FINDS UNQUALIFIED, UNPROFESSIONAL STAFF
An independent review ordered by the Ministry of Education recommends sweeping changes at a French school for the deaf in Ottawa after finding serious problems with staff qualifications and professionalism. The Centre Jules-Léger houses the only French program for the deaf and hard of hearing in Ontario, with 26 students currently enrolled from daycare to grade 12. Students at the school staged a strike in February, saying their education was suffering at the hands of teachers who didn't speak sign language, had no experience or qualifications with deaf students and responded aggressively when challenged. / Ottawa Citizen
Milton, ON, Canada
YOUNGS MAKING DIFFERENCE FOR DEAF PEOPLE ABROAD
Megan Youngs’ Master’s thesis has an audience that spans two continents -- from Africa to North America. In the process of researching, she has left her mark around the globe. Her studies on Deaf education in Kenya’s overcrowded Dadaab refugee camp have been described at groundbreaking and she has been called a pioneer in her field. For the 29-year-old Miltonian, it’s all in a day’s work. / InsideHalton.com
WILLIAMS SPEAKS ABOUT HIS DEAFNESS
The Archbishop of Canterbury has spoken about his partial deafness, in an interview with the charity Action on Hearing Loss (formerly the RNID). Dr Williams said that he is completely deaf in one ear after contracting meningitis at the age of two. He soon learned to compensate for his disability, he said, by moving to the front row at school, and turning his head around to people who were speaking on his “wrong” side. “I was told as a child that there was no point in having any assistance with it. I’ve just got used to it, really." / Church Times
HELPING DEAF PEOPLE TO ENJOY MUSIC AGAIN
Researchers from the University of Southampton are investigating how to help deaf people, who have received a cochlear implant, to get more enjoyment from music. Music professor David Nicholls and Dr Rachel van Besouw from the University's Institute of Sound and Vibration Research (ISVR) have secured a £109,000 ($175,000 US) grant from the Arts and Humanities Research Council to work with patients from the South of England Cochlear Implant Centre, based at the University. / Science Daily
MBE FOR CHAMPION OF DEAF PEOPLE
A deaf man from Hucknall, who is dedicated to helping those who cannot hear, has been awarded an MBE in the Queen’s Birthday Honours list. Les Townend is a communication support worker for the Nottinghamshire Healthcare Trust organisation. He is profoundly deaf and works in the National High Secure Deaf Service (NHSDS) based at Rampton Hospital -- a secure unit for psychiatric patients near Retford. He has been part of the specialist team for eight years. / Hucknall Dispatch
CUBA TO HOST INTL FORUM ON DEAF-BLINDNESS
Regardless of the high cost of special education, Cuba now guarantees the training of 130 children with deaf-blindness in the country to integrate them into society. The figure is not large and may be considered insignificant in any country, if not taken into account the political will of the Cuban State, said in a press conference the director of Special Education, Ministry of Education, Moraima Orozco, convening the First International Workshop on deaf-blindness, "Defending hope" to be held in Havana on July 11-13. / Ahora.cu
DUMB, DEAF EXPAT BEATEN UP
Police have arrested a Kuwaiti youth for severely beating a dumb and deaf Jordanian youth, reports Al-Watan Arabic daily. According to security sources the incident happened near the Jabriya Cooperative Society. The Kuwaiti thought the Jordanian was staring at him and filled with rage walked up to the victim and asked the reason. Being dumb and deaf the victim stood still and the Kuwaiti became more enraged. / Arab Times
THE FIRST GOVERNMENT SCHOOL FOR THE DEAF OPENS IN PALESTINE
The first government school for deaf people was opened in Gaza last week. This move is considered to be a major accomplishment for the Hamas Governments ministry of education in Gaza, in helping to serve students with special needs as announced by the minister of education in the Hamas government Dr. Mohammad Abu Shaqer. Currently the school serves 180 students in nine classrooms. / Ahlul Bayt News Agency
BELGIUM ISLAMIC CENTER PROVIDES SPECIAL SERVICES TO THE DEAF
Islamic Center in Belgium will set up a department of Islamic educations for the deaf and the Muslim citizens with hearing deficiency. According to the official website of the center, a group of the deaf Muslims and some of the members of the center decided to open the department for the Muslims with hearing disabilities to encourage them to learn religious sciences. / Ahlul Bayt News Agency
OKI AND AAJD RELEASE FREE SOS PLACARD SUPPORT TOOL IN 15 LANGUAGES
OKI (OKI Electric Industry) and AAJD (Architectural Association of Japanese DEAF) 1 have created SOS Placards that allow the hearing impaired or foreigners who do not speak Japanese to point to illustrations on a placard to indicate their status in the event of emergencies, including natural disasters and sudden illness. The placards will be available on AAJD's homepage (http://www.aajd.org/) in 15 languages by the end of July. / Business Wire
Wellington, New Zealand
SIGN LANGUAGE DICTIONARY ONLINE
Deaf New Zealanders will have better access to the country's third official language with the launch of a multimedia sign language dictionary. The online database contains about 4000 New Zealand Sign Language (NZSL) signs, accompanied by line drawings and video clips to show how to produce each sign and how the signs are used in context. "This is a unique national resource that enables public access to New Zealand's third official language," David McKee, director of the Deaf Studies Research Unit at Wellington's Victoria University, said. / New Zealand Herald
The Z™ offers the best in videophone technology, providing equipment options to meet customers' individual needs and offering features not available through other VRS providers. Professional, nationally certified interpreters follow standards of service excellence above and beyond FCC requirements. Dedicated to a spirit of innovation and commitment to excellence, The Z™ continues to set the industry standard as the nation's premier VRS provider. Go to www.zvrs.com for more information on all of our products, services and features. Don't have a Z phone? You can still join The Z™ Life by calling 888.888.1116 to connect to ZVRS from any videophone!
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July sparkles with savings! Safeguard your home with a Gentex Smoke Detector and save 25% off the price all month. Choose from either the Gentex Portable 710LS or the hardwired 710CS units. Each one offers a reliable, early warning to the presence of smoke. Call us at 1-800-233-9130 (V/TTY) or visit us at http://www.weitbrecht.com/specials.html?utm_source=dw for more details on our TTYs and all our other products. For a copy of our catalog, email your request to: email@example.com.
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LIFE & LEISURE
NEW HOME A SIGN OF PRIDE FOR DEAF DAVENPORT FATHER
Without uttering a sound, Tony Threlkeld uses his hands and fingers - flying in a blur to convey how proud he is of his new Davenport home. Relying on a sign language interpreter as he speaks, the 41-year-old deaf single father of two sons smiles as he signs that his new Habitat for Humanity home on East 8th Street will tremendously improve their lives. "Now, I'll know when someone's here to visit," he said. / Quad City Times
GALLAUDET FINDS DEAF PEOPLE DON'T SEE BETTER, THEY SEE DIFFERENTLY
A new discovery at D.C.'s Gallaudet University challenges a widespread notion about people who don't hear. As the Community Engagement Coordinator at Gallaudet's Visual Language and Visual Learning Center, or VL2, Melissa Malzkuhn often gives presentations to first-year students. "I ask them if they think that deaf people see better. And oftentimes the students say, 'Yes,'" Malzkuhn, who is deaf, says through an interpreter. "And so I tell them that science actually says that we don’t see better. We just see differently. / WAMU
Oklahoma City, OK
OKLAHOMA CITY CAMP FOR DEAF CHILDREN TEACHES CONFIDENCE
Camp counselor Connor Sullivan can relate to the children at his summer camp. Like them, Sullivan is deaf. “I was one of these kids,” Sullivan said. “For a long time, I was the only kid I knew with hearing aids.” Sullivan, 19, was born mostly deaf but wasn't diagnosed until age 4. He attended speech therapy for years and was a camper at the Hearts for Hearing summer camp. When he returned to camp this year as a volunteer, he wanted to show the children that deafness doesn't have to stop them, he said. / The Oklahoman
Sioux Falls, SD
DEAF CHAT NIGHTS BRING TOGETHER PEOPLE OF DIFFERENT BACKGROUNDS, WAYS OF CONVERSING
Every Friday night, Linda Cheek watches the same scenario unfold when people walk into the Pizza Plus restaurant on West Sunshine. "They see all the hands moving and they stand there for a second," Cheek says. Then, says the president of the Deaf Awareness Group of Southwest Missouri, the people go to the counter to order and ask about the hands moving in animated conversation behind them. They hear that it's deaf chat night. / The Argus Leader
Humboldt Hill, CA
FIRE VICTIM SAYS HER DEAF 14-YEAR-OLD DOG SAVED HER LIFE
Anne Fenimore was fast asleep when she felt Sophie nuzzle her. It was early Saturday morning and Fenimore did what any dog owner would do -- she pushed Sophie away. But when the 14-year-old chow-Australian shepherd mix, who's been deaf the last few months, jumped back on the bed and nuzzled her again, Fenimore knew something was wrong. / Contra Costa Times
San Diego, CA
ELIZABETH STONE, JUD NIRENBERG
Elizabeth Dee Stone and Jud Nirenberg were married Sunday by Rabbi Rebecca L. Dubowe at Estancia La Jolla Hotel and Spa in San Diego, Calif. The bride, 36, is a project manager for the Laurent Clerc National Deaf Education Center at Gallaudet University in Washington. The couple met in March 2009 through JDate. Ms. Stone noted in her profile that she is fluent in American Sign Language, but did not mention her deafness, she said, because she was “afraid that would attract all kinds of characters.” / The New York Times
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Find the Nexus S™ 4G from Google™ at the Deaf Pager Store, the store with the devices and low-cost data plan only for deaf and hard of hearing people.
For more information, go to: http://bit.ly/DeafPagerStore_DW062611 .
CONFERENCE PROVIDES INFORMATION ON CHOICES, PROGRAMS, SUPPORT FOR DEAF CHILDREN
The Maryland School for the Deaf became a temporary conference center last week as it hosted the 22nd biennial conference of the American Society for Deaf Children. The program for children and adults started Wednesday and ran through Sunday. Each day started with a keynote address, and Thursday's keynote speaker had a homecoming of sorts. Nancy S. Grasmick, state superintendent of schools, delivered comments to an audience of about 125 people. In addressing the conference participants, Grasmick brought her career full circle. / The Frederick News-Post
GRASMICK'S LAST DAY MARKS END OF AN ERA
As a senior at Western High School, Nancy S. Grasmick imagined becoming a pediatrician, but a near-fatal reaction to penicillin left her deaf and altered her life. In the first few months of adjusting to her new world, she became obsessed with Helen Keller's teacher, Anne Sullivan, who had unlocked the key to communication with Keller. Her hearing would return in six months, and she has now spent half a century as an educator, at what she calls her "magnificent obsession." Grasmick retires this week after two decades as state superintendent of schools. / The Baltimore Sun
BRAVIN LATEST TO LEAD THE Z'S MARKETING TEAM
Philip Bravin has been named vice president of marketing at The Z®. After working with the company as a consultant for three years, he now leads the marketing team in development and promotion of The Z’s products and services. Bravin retired from his position as technology and development officer at Communication Service for the Deaf (CSD) in July 2005. Prior to that, he spent two decades working for IBM. He’s also served as president and chief executive officer for National Captioning Institute. / ZVRS
CENTRAL MARYLAND GAINS ESTABLISHED SIGN LANGUAGE INTERPRETING FIRM
We Interpret announces the relocation of corporate offices to Columbia, MD. nationally certified Sign Language Interpreters are available to provide communication access during interactions between Deaf and Hearing individuals. WeInterpret provides interpreters to hospitals, businesses, school districts and government organizations all of whom can obtain the services of an interpreter 24 hours a day, 7 days a week. / PR.com
It’s so NOW!
Watch our new Sprint Mobile Video Relay Service (VRS) App video! Go ahead, make that Sprint Mobile VRS call!
Sorenson Video Relay Service® (SVRS®) is an industry leading communication tool for the deaf community provided by Sorenson Communications. Created with high-quality video technology, SVRS brings life into the conversations of our customers as they call family, friends, and business associates at no cost through a professional SVRS sign language interpreter and a cutting-edge videophone. SVRS is provided 24-hours a day, and 365 days a year, connecting the deaf and hard-of-hearing to anyone at their convenience. For more information, visit the SVRS Web site at www.sorensonvrs.com
ARTS & ENTERTAINMENT
New York, NY
DEPORTED BLIND AND DEAF PIANO PRODIGY HAS GOT THE WHOLE WORLD LISTENING
Yerko Difonis can’t see. He can’t hear, either. And the 18-year-old, who was recently deported to his native Chile after flourishing in U.S. schools, hasn’t secured a student visa despite receiving a scholarship from an American university. But don’t feel sorry for Difonis. The piano-playing prodigy - who, thanks to The Hear the World Foundation by Phonak, was retrofitted for a new hearing aid, and is a contestant on a Chilean talent show - is flying high. / Fox News Latino
Los Angeles, CA
'SWITCHED AT BIRTH' ANOTHER WINNER FOR ABC FAMILY
These days it's much more difficult to give the cold shoulder to ABC Family. Recently, the cable network struck gold again when the freshman drama "Switched at Birth" became ABC Family's highest-rated series debut of all time, attracting 3.3 million viewers. "Switched at Birth" tells the story of two teenage girls who discover that, due to a hospital mix-up, they were given to the wrong mothers as newborns. Yes, it sounds more like the premise of an absurd sitcom, but it makes for an engaging, if clunky, drama. / San Jose Mercury News
See Also OLOGY EXCLUSIVE: INTERVIEW WITH 'SWITCHED AT BIRTH' STAR KATIE LECLERC / Ology
New Orleans, LA
DEAF MAN HEARS: REMARKABLE AWARD-WINNING DOCUMENTARY NOW AVAILABLE TO LIBRARIES
A deaf man takes a chance on a risky surgery in hopes of hearing for the first time in his life. FROM SILENCE TO SOUND is an extraordinary film that documents the quintessential life-changing moment of Justin Garrett, a man who has been profoundly deaf since birth, making history as the first recipient of a bilateral, or double, cochlear implant in Oklahoma on March 13, 2006. Prior to the surgery, Justin had less than two percent hearing in both ears. Today he has nearly 98 percent hearing, thanks to the miracles of modern medical technology. / PRNewswire
CLEARWATER FESTIVAL BRINGS MUSIC TO DEAF FANS
As folk singer Dar Williams croons onstage at the Clearwater music festival last weekend, another impassioned performance takes place just to her left. Kathleen Taylor, a sign-language interpreter from Brooklyn, is throwing her hands, body and face into communicating Williams' music. A wide smile on his face, Robert Collender, 52, keeps his eyes riveted on Taylor from his folding chair near the stage. It's the first time the deaf architectural tech from Saratoga Springs has attended a music festival staffed with interpreters. / NY Daily News
Mountain View, CA
SAY WHAT? GOOGLE WORKS TO IMPROVE YOUTUBE AUTO-CAPTIONS FOR THE DEAF
For most people YouTube is a valuable outlet for sharing personal videos, catching up on college lectures, consulting "how-to" clips and absorbing pop-culture nuggets. Until recently, however, the tens of millions of deaf and hearing-impaired (in the U.S. alone) could not take full advantage of YouTube because they were getting only half of the experience. Google and YouTube engineers are working to fix this by improving software that can automatically add captions to all videos, although this has been a difficult process. / Scientific American
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DEAF SPEED SKATER EYES FAST TRACK TO OLYMPICS
Michael Hubbs was born with a need for speed. As an avid inline skater at age 15, he outraced a friend riding a BMX bicycle. In high school, Hubbs won a Texas state championship in swimming. In his early 20s, Hubbs says he would ride his motorcycle at speeds as high as 185 miles per hour. For the past eight months, Hubbs has been a blur on ice, chasing his childhood dream of becoming an Olympic short-track speed skater. / The Salt Lake Tribune
FLORIDA SURFING ASSOCIATION TEACHES THE DEAF TO SURF
The Florida Surfing Association has kicked the 2011 Summer Surf Season into high gear this month. This past weekend, Saturday the 18 , the FSA taught 20 deaf students from the Florida School for the Deaf and Blind how to surf at lot 8 in Hanna Park. This was first time this has ever been and done what a success it was. With the help of 36 volunteers , the qualified FSA surf instructors each paired up with a student out in the water, with hopes of sharing their love and appreciation for the ocean by the end of the day. / Global Surf News
GOLF PRO HELPS DEAF STUDENTS HIT THE LINKS
This will make you want to get out on the green. A golf pro in upstate New York is using sign language to teach children at the Rochester School for the Deaf how to play the sport. These middle schoolers got a world class golfing lesson from a former pro. Rob Strano, golf pro says, "The favorite part is the smiles. I enjoy seeing the kids, when they hit a good shot, smiling." And he did it in their language. / WROC
Abused in Wisconsin? If you, or someone you know, were sexually abused as a child at St. John’s School for the Deaf in Milwaukee, Wisconsin, we have an important message for you: Because the Archdiocese of Milwaukee has declared bankruptcy, you may now be able to bring a claim — even if previously you were told you could not. However, because there will be a limited amount of time the courts will allow for you to bring a claim, you must act now or you may be forever prohibited from doing so. Go to www.AbusedinWisconsin.com Today! Jeff Anderson & Associates
You can advertise your job openings here for just $20 a week (up to 100 words, 10 cents each add'l word). To place your ad, send the announcement to firstname.lastname@example.org.
Counselor II - Vocational Rehabilitation Counselor for the Deaf & Hard of Hearing
Virginia Department of Rehabilitative Services (Portsmouth, VA)
Salary Range: $33,019 - $64,347
Sign-On Bonus: up to $5,000*
Closing Date: Open Until Filled
The Field Rehabilitation Services Division is seeking a qualified VR Counselor for the Deaf & Hard of Hearing to provide comprehensive vocational rehabilitation services to eligible persons with physical, mental, and emotional disabilities in the South Hampton Roads area of the Eastern Region of Virginia. This includes Portsmouth, Suffolk, Chesapeake, Franklin, Emporia, Norfolk, Virginia Beach, and the Eastern Shore. This is a position with unique skills fluent in American Sign Language, and familiar with aspects of audiometric, hearing aid purchases, and orientation. This position covers a large geographic area with a substantial ongoing need for vocational rehabilitation services. The position must be knowledgeable of specific resources for consumers who are deaf and hard of hearing, assistive technology, and possess the ability to effectively provide counseling assistance related to this specific disability group.
Responsibilities: Provides comprehensive case management services including guidance, counseling, training and physical/mental restoration and job placement services. Develops, implements and manages vocationally focused service plans that identify customer goals, services and costs to help them achieve an employment outcome. Maintains detailed case notes and prepares position-related reports. Due to regional coverage, extensive travel is required.
Requirements: Considerable knowledge of the social, economic, medical, psychological and vocational issues impacting persons with disabilities; interviewing, evaluation, and counseling techniques; methods and tools for career counseling and exploration; and ADA compliance requirements. Demonstrated ability to establish and maintain effective working relationships with community resources and individuals from diverse environments. Abilities to establish employment opportunities through contacts with businesses and organizations within the community; effectively communicate, orally and in writing; interpret and apply policies/procedures; and organize/manage multiple duties. Fluency in American Sign Language required. Successful candidate must have considerable knowledge of and understanding of the communication, cultural and psychosocial needs of persons who are deaf and hard of hearing. Working knowledge of Windows based computer software. Master’s degree in Rehabilitation Counseling or closely related field or current CRC required. Master’s level transcripts or copy of current certification, if applicable, must accompany application. Must have a valid driver’s license and access to transportation for daily travel. This is a sensitive position, and the successful candidate will be subject to fingerprinting/ background investigation. Salary is negotiable above the minimum of the pay band based on qualifications.
*Sign-on bonus based on time in job.
Contact Information: Please visit our Career Center at www.vadsa.org/jobs for position information or how to apply for a position. To apply online, https://jobs.agencies.virginia.gov. Applications must be submitted through the RMS online system unless the applicant has called in advance to request a reasonable accommodation. To request an accommodation or additional information, call 804-726-1919. Minorities and people with disabilities are encouraged to apply. EEO/AA/TTY - Reasonable accommodations upon request.
Company: The Z® / CSDVRS
Job Title: Business Account
Department: Video Communication Solutions
Reports To: Senior Director of Sales
FLSA Status: Exempt
Summary: The Business Account Executive will be responsible for introducing ZVRS to new business customers and residential customers. Also responsible for sharing new exciting products and features with customers who desire to use video relay service in their place of employment by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities
include the following:
-- Planning and directing sales and service programs to promote new markets, improve competitive position in area, and provide fast and efficient customer service.
-- Prospecting assigned region for new customers.
-- Suggesting and implementing creative and practical methods for selling ZVRS, strengthening client relationships, and increasing visibility.
-- Coordinating aspects of ZVRS marketing efforts.
-- Working with other Business Account Executives to plan and implement state and region-wide events and promotions.
-- Overseeing a group of Z sales specialists within the region
-- Coordinating installations of ZVRS equipment in homes, agencies, and/or businesses through our National Sales Engineers and installation program;
-- Conferring with potential customer to ascertain equipment, supplies, and service needs.
-- Communicating with and submitting regular activity reports to the Senior Sales Director.
-- Performing additional sales related responsibilities and other duties as assigned.
Education and/or Experience:
-- 1 -2 years of sales experience preferred.
-- Bachelor's Degree in related field strongly preferred.
-- Computer knowledge and Microsoft office
-- Must have strong knowledge of Telecommunications Relay Service Industry.
-- Must have excellent interpersonal skills and ability to work successfully with a variety of people.
-- Must have the ability to communicate fluently in American Sign Language
-- Must have a good understanding of Deaf Culture.
-- Must have strong written and verbal communication skills.
-- Must have extensive customer service experience.
-- Must be willing to work a variety of hours and to travel frequently.
-- Must have knowledge of Video applications.
Salary: Commensurate with experience and qualifications. Please send salary requirements to be considered.
Benefits: Group Health Insurance, Life Insurance, Dental Plan, Vision Plan, Paid Time Off, Short/Long Term Disability, 401K and matching, Paid Holidays and Employee Assistance Program
Application Deadline: Open Until Filled
Send Resume and Cover Letter to: email@example.com
Company: The Z® / CSDVRS
Location hiring: Clearwater,
Job Title: Telesales Specialist
Reports To: Team Leader
FLSA Status: Part-Time
Summary: As a telesales agent you will create interest to potential customers to switch their current provider and becoming a ZVRS customer.
Essential Duties and Responsibilities
include the following:
-- Pro-actively call individuals listed on the company "Hot List"
-- Educate the individual about CSDVRS's product offerings
-- "Sell" the CSDVRS product and features to the individual
-- Convert the "Individual" into a CSDVRS "Customer"
-- End of call should result in the "Customer" placing a confirmation call to CSDVRS audio customer service.
-- Close at least one "verified" customer per hour while working.
-- Maintain up-to-date knowledge on all of CSDVRS's product offerings through a combination of product demonstrations, Tele-Sales meetings, and marketing materials)
-- Transfer all business leads to the Director Internal Ops.
-- Provide clear communication to the Tele-Sales Lead and work all open items to closure
Under the supervision of the Team Leader, effectively carries out the duties listed above in order to create a work environment that is an efficient operation that supports customer satisfaction demands.
Education and/or Experience:
-- Ability to foster a positive work environment
-- Ability to multi-task and problem solve
To perform the job successfully,
an individual should demonstrate the following competencies:
-- Demonstrates attention to detail; support customers' satisfaction.
-- Identifies and resolves problems in a timely manner; Assist in developing alternative solutions; Completes projects on time.
-- Responds promptly to customer needs
-- Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
-- Assist in improving processes, products and services.
-- Available to work a flexible shift based on scheduling needs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-- Must be able to maintain confidentiality.
-- Must have a good understanding of Deaf Culture.
-- Must have excellent signing skills.
Send Resume and Cover Letter to: firstname.lastname@example.org
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